Shipping policy

Shipping Rates:

  • Local (Bow Valley)
    • FREE delivery within a 30km radius of Canmore. 
  • Canada, USA, and international
    • Rates are set per item, and delivery location, and are subject to change.

Shipping destinations:

  • We ship both within Canada and worldwide.

Shipping times:

  • Local orders for pickup are typically ready within 24 hours--if not sooner.
  • Orders in Western Canada take 2 business days to be delivered to you and we ship within 2 business days. Orders across Canada can take 5-7 days to arrive. Packages within Canada are shipped by Canada Post or a courier service. 
  • International orders can take 20-60 business days to be delivered via Canada Post, and we ship within 2 business days. Please note: customs may delay transit time upon arrival to destination country.
  • Shipping time might vary depending on location, shipment method and other factors.


If you are having trouble receiving your order, we will be happy to track your order for you. Please contact us at with your order ID# and we will provide you with the status of your order or contact the shipping carrier to resolve any shipping issues.